CareFinDr Navigator

AI Provider Search for Every Health Plan

Because members don't speak in drop-down menus.

CareFinDr's natural language search feature enables members to search for care in their own words, just like they do everywhere else online. Implement enterprise-grade AI at a fraction of the cost, designed for MA and Medicaid budgets and compliance needs.

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Provider Search is broken

Members expect health plan portals to be as intuitive as retail apps. Instead, they find clunky drop-down menus, rigid filters, and outdated data.

This frustrates members, increases call volume, and lowers STAR ratings.

Modern provider directory solutions improve member experience.

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Make Finding Care Simple

CareFinDr Navigator lets members search in plain language and get accurate, in-network results instantly. Behind the scenes, LLM-powered intent recognition maps everyday words to trusted provider data, improving satisfaction and loyalty.

Members can type natural questions like:
"Spanish-speaking cardiologist near me"
"Pediatrician open on weekends"
"Physical therapist covered by my plan"

The Leap Orbit Advantage

Leap Orbit delivers more than just a search feature. CareFinDr Navigator is a safe, affordable way to bring AI into member-facing experiences.

Accessible AI for All Plans

Enterprise-grade conversational search without Big Tech budgets.

Verified Data

Results from validated, continuously reconciled provider data.

Governed and Transparent

Built-in protections against hallucinations and PHI leakage.

Fast Time-to-Value

Deploy in weeks, not months, with measurable impact on satisfaction and STAR scores.

Future-Proof Growth

Part of Leap Orbit’s AI-first ecosystem, integrating with CareLoaDr and Convergent.

Improve Business Performance

Personalized digital member experience isn’t just nice to have. It drives financial performance on multiple fronts: retention, cost savings, rating incentives, and clinical outcomes.

50x increase in administrative efficiency
10% reduction in administrative costs
2x MA member
renewal intent
Increase CAHPS scores and Medicare Star Ratings

Accessible AI For the Rest of Us

Big Tech isn't the only way to bring AI into healthcare. CareFinDr Navigator makes advanced search accessible, affordable, and safe for regional and midsized health plans.

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FAQ

How is CareFinDr Navigator different from other solutions?
We're built for health plans, not health systems, making AI accessible to everyone. Deploy faster, at lower cost, with results grounded in validated provider data.
Does this meet CMS and state compliance rules?
Yes. Automated updates align with state and federal requirements, including CMS and ADA. Please see the CareFinDr page for more information.
What's required to deploy?
Minimal IT lift. Navigator is a built-in feature of CareFinDr, which integrates with existing systems. No rip-and-replace,